Real Enrollment Solutions
For more than a decade, Essential Benefits has been one of the most trusted firms in our sector. We’ve earned that trust by dedicating ourselves to nurturing the long-term success of those we serve and providing what our clients describe as unparalleled personalized service.
With Colonial Life, we can customize coverage in many ways. And, when we speak with employees, whether through our HIPAA compliant screen-sharing Call Center with recorded lines, or face-to-face, there is no sales pressure… ever… so employees can confidently select the right benefits for their circumstances. The result? Happy employees, happy Human Resources departments, and happy brokers who return to use us year after year.
There is so much more to our enrollment solutions that we cannot cover on this page. So, please reach out to speak with an Essential Benefits agent to hear about the many elements of support we provide to create the best experience for everyone involved in the process.
Peace of Mind…
Five Years at a Time
Research shows that employees who understand their benefits like their benefits. The keys are communication and education, and both are at the core of how we work. We educate employees face-to-face to for optimum decision-making, and use state-of-the- art benefits-administration systems to capture enrollment information that can be transmitted easily to carriers and payroll systems. Combine that with our Five-Year Enrollment Strategy, and you have enrollment handled for the long haul.
Year 1 – Active Enrollment: We’re With You
Our onsite enrollments are highly individualized to ensure that every employee has a sound understanding of his or her benefit choices. During this critical decision-making process, a deeply knowledgeable Benefit Counselor from Essential Benefits will be on hand to educate employees thoroughly on the details of their choices. The Benefit Counselor also teaches employees how to use any benefits administration system they may be accessing.
Year 2 – Onsite Workstations: Efficiency in Action
We work with the employer to set up onsite self-enrollment stations that help employees who are renewing their coverage breeze through the process. A Benefits Counselor is present to answer questions and help employees make benefit changes in the system.
Year 3 – Onsite Workstations: Efficiency Continues
At this point, most employees are still familiar with their benefits package and choices from the previous year, so, as in Year 2, we make workstations available to streamline the process. Renewing employees who have questions or need to reacquaint themselves with anything are welcome to participate in the full enrollment process, or speak with the Benefits Counselor.
Year 4 – Active Enrollment: Keeping it Current
By now it’s been a while since employee have heard about their benefits package. Some options might have changed, or technology may have been updated. We recommend, therefore, that at this point employees meet individually with a Benefits Counselor to refresh their knowledge and ensure that their benefit decisions reflect their current circumstances.
Year 5 – Onsite Workstations: Time to Go Again
Thanks to the previous year’s active enrollment, in Year 5 employees know what benefits they want and are familiar with the enrollment process. Essential Benefits again sets up self-enroll workstations attended by a knowledgeable Benefits Counselor.
We deliver benefits education however, whenever and wherever you prefer.
Industry research shows that employees who understand their benefits like their benefits and make the best choices, with no selling or pressure required.
True benefits education begins and ends with face-to-face communication.
That leads to participation by employees who are empowered to make the best decisions for their lives. The satisfaction generated by that process cannot be overstated, and it cannot be completed in just a few minutes.